Our Award Winning First Notification of Loss Team are trained by our Engineers to assess the vehicle damage to ensure that the customer’s claim is dealt with as efficiently as possible.

They capture detailed information to provide the necessary support and assistance during what can be a traumatic event. Where agreements are in place for non fault provision they swiftly arrange these with the agreed partners. On cases where the policyholder is at fault they quickly identify Intervention opportunities and reduce the costs for the Insurer partner.

Eldon validate, extract and exchange all the required information to allow the claim to be handled efficiently both for the customer and partner.

We carry out front end licence and indemnity validation to protect our partners from the impact of fraud.